James Cook University

James Cook University

Master of Conflict Management and Resolution

The Master of Conflict Management and Resolution in Business and Management is offered by James Cook University.

Program Length: 18 MONTHS.

This is a dynamic and innovative James Cook University (JCU) Masters degree that gives you a world-class learning experience with substantial practical, skills-based learning you can implement immediately. You'll work on real-life case studies and real conflicts, and the course is directly applicable to your professional and personal life.

It's definitely for you if you manage or work in a setting where conflict is likely to occur - or if your dream is to build a rewarding career in conflict resolution.

Career opportunities

This Masters degree offers you the opportunity to advance your career, improve or start your own business, or gain the qualifications to begin a new career in conflict management and resolution. It will enable you to develop the highly-valued skills required to manage conflict and lead innovative and sustainable change in businesses from many sectors.

Here are just a few of the areas you could pursue when you achieve your James Cook University (JCU) Master of Conflict Management and Resolution:

Leadership roles in health, local government, emergency services, education, construction, logistics, politics, defence, social work and much more - in Australia and around the world.
Your own business or consultancy.
Community development and international peace and security organisations.
Participation in the workshops, Facilitative Mediation Practice (LB5501) and Conflict Coaching (LB5527) can lead to accreditation as a mediator under the Australian National Mediator Accreditation System and as a Real Conflict Coach through Conflict Coaching International.

Course highlights
This world-class JCU Masters degree combines the practical and theoretical providing you the opportunity to develop skills, knowledge and experiences that can be applied immediately to your professional and personal life. Highlights include:

Become a better leader, manager, team member

Conflict management skills are essential in any position that involves working with and leading people.

Expand your career options

Our degrees provide a wide variety of career and employment opportunities.

Benefit from flexible study options

You can choose to study online*, on-campus (which involves participation in one or two intensive workshops held over a weekend as well as online lectures and engagement through the study period) or a combination of both.

Engage with realistic and complex conflicts

Our lecturers use realistic and genuine conflict scenarios and cases throughout our subjects to deliver authentic learning experiences that apply to real-world situations. You will have the opportunity learn how to analyse, manage and resolve conflicts in diverse contexts.

Learn from experts in the field

All our workshops are taught by highly experience practitioners who will engage you in practical, skills-based learning to facilitate immediate application of knowledge gained.

Become professionally accredited

Subjects within this Masters can lead to accreditation as a mediator under the Australian National Mediator Accreditation System and/or accreditation as a REAL Conflict Coach through Conflict Coaching International.

Get hands-on experience

You may have opportunities to gain practical experience with local or international organisations through JCU’s extensive industry linkages. In particular, our partnership with the Dispute Resolution Branch (DRB) of the Queensland Government’s Department of Justice and Attorney-General provides a unique opportunity for you to gain hands-on experience through work placements with one of the Queensland DRB offices.

Develop valuable skills you can apply now

In every subject, you will engage in practical, skills-based learning that you can implement immediately in your professional and personal life.



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